Jonathandliai Posted August 1, 2021 Report Share Posted August 1, 2021 Hi all, Hopefully this is the right thread in case the admins F me upside down. In any case, has any1 notice that with Starhub wifi, sometimes you cannot access certain sites eg Cam4.com? I just realised that it's very random and sporadic. Like 30mins ago, I can access cam4, then now I cannot at all when connected to wifi. BUT if I'm using my StarHub mobile data, I can access cam4 via my phone. Any1 has any idea or workaround solution? THANKS in advance! Quote Link to comment Share on other sites More sharing options...
Rhyn Posted August 9, 2021 Report Share Posted August 9, 2021 On 8/1/2021 at 11:34 PM, Jonathandliai said: Hi all, Hopefully this is the right thread in case the admins F me upside down. In any case, has any1 notice that with Starhub wifi, sometimes you cannot access certain sites eg Cam4.com? I just realised that it's very random and sporadic. Like 30mins ago, I can access cam4, then now I cannot at all when connected to wifi. BUT if I'm using my StarHub mobile data, I can access cam4 via my phone. Any1 has any idea or workaround solution? THANKS in advance! This might not be as relevant but is your connection to your WiFi strong? By strong, I mean like you can see the router in front of you or you're just one wall away. Sometimes, poor WiFi can affect your connection to any website, and your phone may switch to using 4G/mobile data to load the webpages Quote Tech Reviewer on Rhyn Reviews and YouTube: https://youtube.com/rhynreviews. Link to comment Share on other sites More sharing options...
Jonathandliai Posted August 10, 2021 Author Report Share Posted August 10, 2021 On 8/9/2021 at 11:55 AM, Rhyn said: This might not be as relevant but is your connection to your WiFi strong? By strong, I mean like you can see the router in front of you or you're just one wall away. Sometimes, poor WiFi can affect your connection to any website, and your phone may switch to using 4G/mobile data to load the webpages hi, Yup, wifi is strong. full bar via my laptop. Tried both 5.0 and 2.4 versions and both are not able to connect to cam4. It's not a daily occurrence but sporadic. And when it happens, I try to access the site via my phone (on Starhub data) and it works. So my assumption is that there is some kinda blockage with the internet for this site in particular (other sites eg google, Facebook etc are all fine) Quote Link to comment Share on other sites More sharing options...
Rhyn Posted August 10, 2021 Report Share Posted August 10, 2021 On 8/10/2021 at 12:27 PM, Jonathandliai said: hi, Yup, wifi is strong. full bar via my laptop. Tried both 5.0 and 2.4 versions and both are not able to connect to cam4. It's not a daily occurrence but sporadic. And when it happens, I try to access the site via my phone (on Starhub data) and it works. So my assumption is that there is some kinda blockage with the internet for this site in particular (other sites eg google, Facebook etc are all fine) Ah I see. Then it's possible that Starhub is attempting to block the access at some point. The simplest and free way is to try changing your DNS in your router settings but that can be technically challenging if you're not sure how to configure your router. If you do though, you can opt to change it to 1.1.1.1 and 1.0.01! Quote Tech Reviewer on Rhyn Reviews and YouTube: https://youtube.com/rhynreviews. Link to comment Share on other sites More sharing options...
keyboard Posted August 18, 2021 Report Share Posted August 18, 2021 Here's how to determine what is the cause of the issue. 1. See if you can resolve the URL to an IP address. Open Command Prompt from your PC. 1.1 resolving using your ISP DNS C:\>nslookup www.cam4.com Server: UnKnown Address: 192.168.2.1 Non-authoritative answer: Name: www.cam4.com Addresses: 217.22.17.249 217.22.17.248 1.2 resolving using google DNS C:\>nslookup www.cam4.com 8.8.8.8 Server: dns.google Address: 8.8.8.8 Non-authoritative answer: Name: www.cam4.com Addresses: 217.22.17.248 217.22.17.249 2. Trace and see if you reach the site C:\>tracert www.cam4.com Tracing route to www.cam4.com [217.22.17.248] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 192.168.2.1 2 6 ms 5 ms 5 ms 124.246.64.1 3 5 ms 6 ms 4 ms 246.246.65.202.unknown.m1.com.sg [202.65.246.246] 4 5 ms 11 ms 4 ms 245.246.65.202.unknown.m1.com.sg [202.65.246.245] 5 6 ms 5 ms 5 ms 38.246.65.202.unknown.m1.com.sg [202.65.246.38] 6 7 ms 6 ms 5 ms 162.246.65.202.unknown.m1.com.sg [202.65.246.162] 7 8 ms 7 ms 7 ms snge-b2-link.ip.twelve99.net [62.115.176.216] 8 * * * Request timed out. 9 154 ms 251 ms 204 ms mei-b4-link.ip.twelve99.net [62.115.122.27] 10 184 ms * * prs-bb1-link.ip.twelve99.net [62.115.118.218] 11 256 ms 250 ms 203 ms adm-bb3-link.ip.twelve99.net [62.115.134.96] 12 196 ms 244 ms 207 ms adm-b3-link.ip.twelve99.net [62.115.122.179] 13 193 ms 193 ms 194 ms easyonline-ic-359570-adm-b3.ip.twelve99-cust.net [213.248.103.226] 14 203 ms 196 ms 196 ms 185.94.239.110 15 208 ms 201 ms 173 ms 217.22.17.248 C:\>tracert 217.22.17.249 Tracing route to 217.22.17.249 over a maximum of 30 hops 1 2 ms 1 ms 1 ms 192.168.2.1 2 6 ms 5 ms 5 ms 124.246.64.1 3 6 ms 4 ms 4 ms 246.246.65.202.unknown.m1.com.sg [202.65.246.246] 4 10 ms 5 ms 4 ms 245.246.65.202.unknown.m1.com.sg [202.65.246.245] 5 7 ms 6 ms 6 ms 38.246.65.202.unknown.m1.com.sg [202.65.246.38] 6 6 ms 5 ms 6 ms 162.246.65.202.unknown.m1.com.sg [202.65.246.162] 7 12 ms 5 ms 6 ms snge-b2-link.ip.twelve99.net [62.115.176.216] 8 * * * Request timed out. 9 190 ms 153 ms 155 ms mei-b4-link.ip.twelve99.net [62.115.122.27] 10 265 ms 204 ms 196 ms prs-bb2-link.ip.twelve99.net [62.115.118.90] 11 200 ms 199 ms 306 ms adm-bb4-link.ip.twelve99.net [62.115.137.4] 12 209 ms 173 ms 231 ms adm-b3-link.ip.twelve99.net [62.115.122.191] 13 197 ms 230 ms 203 ms easyonline-ic-359570-adm-b3.ip.twelve99-cust.net [213.248.103.226] 14 201 ms 192 ms 190 ms 185.94.239.114 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. (even though timed out but dont seem to have problem accessing the page - after i edited host.ini) Quote Link to comment Share on other sites More sharing options...
DanielKing Posted August 18, 2021 Report Share Posted August 18, 2021 i also facing same problem again for 2nd time. i tried reset router and cmd release, renew. resetddns and all the steps but still "The connection has timed out" when i use mobile data i can access very well. can anyone help! Quote Link to comment Share on other sites More sharing options...
keyboard Posted August 19, 2021 Report Share Posted August 19, 2021 Post your nslookup and tracert before and during the issue? Quote Link to comment Share on other sites More sharing options...
DanielKing Posted August 20, 2021 Report Share Posted August 20, 2021 now i can access.. without do anything to my router. Quote Link to comment Share on other sites More sharing options...
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