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Everything posted by OwlPalms
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To ALL our supporters, both Old & New, OwlPalms Management team wishes you a Wonderful Lunar Year of the Rooster ahead. We're sure many of you dreaded visiting your relatives during such yearly affair. Let's stress not. OwlPalms Foot & Body Spa is opened during the festive season and we have a special offer for you. Consider visiting us instead For 4 Days ONLY, 28th to 31st January 2017, enjoy the following offer when you visit us for a standard treatment from our Menu. We look forward to seeing you during this festive season. Best Regards, Louis OwlPalms Management Team
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Hi All, Thank you for the various feedbacks over the last 2 weeks. Glad that there's a majority group that enjoyed the services at our centre so far. We take the various feedbacks seriously and have addressed concerns related to non-performers. It is with deepest regrets that there are instances beyond our controls and corrective measures can only be made after. Thank you for the positive feedback on Yuth, n the few other masseurs we've headhunted from Bangkok. Much appreciated. We have just brought in 3 new masseurs, Jung, Jame n Peter, all skilled n trained in providing professional massage. I'm currently in Thailand. If you have any good masseurs that you would strongly recommend for us to bring onboard. Do PM us your recommendation so that I can explore the possibility of bringing them onboard while I'm here. Thank You. Best regards, Louis OwlPalms Management Team
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Hi Desmadona, Thanks for helping with the suggestion. Hi Stone, Our apologies for not responding earlier. I'll ask my team to be more alert in checking the Wechat. I do know that there were some problems with the phone for a few days. That might have caused some disruptions. Thank you for the continuous support. Regards, Louis OwlPalms Management Team
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Hi Daverick, All discounts provided are based on non-members rates and they cannot be used on promotion packages. However, for frequent customers, my captain onsite would often throw in some occasional treats in appreciation of your continued support. For 2hrs Aroma oil massage, after the 50% discount, the rates would be @ RM84. If you like a stronger massage, I would recommend the following masseurs, above others: 1) Jack 2) Yuth 3) Ban 4) Chen Regards, Louis Wong OwlPalms Management Team
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Dear Valued Customers, We hear your feedback that some of you have not gotten the opportunity to utilize our RM25 Anniversary Discount vouchers. In appreciation of your continued support and valuable feedback, we are pleased to extend the expiry date of the voucher from 06-September to 30 September 2016. If you have misplaced the voucher, feel free to approach our friendly Shop Manager for one when you visit us. Do feel free to inquire about our other promotions when you are onsite as well. Have a wonderful Festive weekend ahead!! Best Regards, Louis Wong OwlPalms Management Team
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Hi ALL, We are pleased to share that our vouchers are now available in the following 3 venues: 1) Outbar, 43 Neil Rd, S088825 There's a small table @ the entrance. 2) Check-In KTV, 235 South Bridge Road, S058784 Counter near Song Selection station. 3) 8 Cafe & Bar, 8 Bukit Pasoh Rd, Singapore 089822 Bar Counter Do collect a voucher when if you visit them for a drink or dinner. From now until 09 September, customers from OutBar, CheckIn KTV and 8 Cafe & Bar will also enjoy 10% discount when you show a copy of the receipt when booking a massage session in our shop. Regards, Louis OwlPalms Management Team
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Hi ALL, We are pleased to update that the water supply issue in our shop has been resolved. The problem was caused by the contamination of the river supplying water to our area, which the JB govt resolved last evening. Thank You to the group of customers who still visited us during the inconvenient period. We hope that you've enjoyed the non-oil based Thai & Yoga massage as much as our aroma massage sessions. We look forward to seeing you in our centre again soon. Regards, Louis OwlPalms Management Team
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In celebrations of our 1st Anniversary and collaborations with our friends in Singapore, discount vouchers are now available in the following location in Singapore (More locations will be announced soon). 1) Outbar, 43 Neil Rd, S088825 There's a small table @ the entrance. 2) Check-In KTV, 235 South Bridge Road, S058784 Counter near Song Selection station. Do collect a voucher when if you visit them for a drink. From now until 09 September, customers from both OutBar & CheckIn KTV will also enjoy 10% discount when you show a copy of the receipt when booking a massage session in our shop. Regards, Louis OwlPalms Management Team
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Hi ALL, Please note that the "Pink Dot" promotion has ended yesterday. OwlPalms will be celebrating our 1st Anniversary in August. It has been an exciting, roller-coaster 1st year for us and it is good to hear positive feedback from some of you in the forum recently. In appreciation of your continuous support, 2 exclusive promotions awaits you over the next 2 months. Do visit our shop to find out more. Limited Special Promotional Vouchers will also be made available in several familiar locations in Singapore within these 2 weeks. PM us to find out where and when, you can obtain these vouchers if you and your friends are interested to visit us to enjoy the special promotions, while stocks last. We look forward to your continuous support, and do let us know how we can further improve ourselves to serve you better. Thank You!! Best Regards, Louis OwlPalms Management Team
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Thanks for highlighting. There seems to be some issues with both our Wechat & LINE IDs lately, that they are no longer reachable. I'm getting my team to check what's wrong and get it sorted out. For the time being, please drop a PM to me and I'll have my team add you instead. Regards, Louis OwlPalms Management Team
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Hi TanFitGuy, Thank You for visiting us and your positive feedback on Yuth. I'll share your feedback with him. Feel free to contact us and let us know if there are other areas that both Yuth & ourselves can improve on. We look forward to seeing you again soon. Regards, Louis OwlPalms Management Team
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Hi Isaac1983, Thank You for your visit on Sunday and the encouraging feedback of my onsite team and our centre. My apology for not being able to attend to you personally, but I'm glad that my floor manager, Kelvin served you well. I will share your motivating feedback to the staff concerned, and am sure they will be delighted to learn that you've enjoyed yourself in that short 2hr with us. We look forward to seeing you again soon. Have a great week ahead!! Regards, Louis OwlPalms Management Team
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Hi Friendly, Thank You for the feedback. It is always great to hear positive feedback on the massage skills of our masseurs in this forum. For the other portion, it is something which we can't really advise our masseurs about directly, as it is rather personal to some. We will however take note of your comment, and feedback to the masseur concerned and advise him to be more mindful in the future. We do hope that his good massage skill would score enough brownie points to attract you to visit us again soon. Regards, Louis OwlPalms Management Team
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Hi fellow BW members, Thank You for all the ongoing support and constructive feedbacks. We have recently addressed some of the concerns that were previously highlighted by few of you in the earlier comments. We have replaced some of the members and revamped our team by adding several new and experienced masseurs from Thailand and Myanmar in the recent updates. For a limited period only, we are also having a special promotion as follows: Do check out our list of masseurs, most having > 5 years massage experiences @ http://www.owlpalms.biz/#!our-team/c209m For reservations, please contact us via DID : +60 73 331 069 or +60 12 791 9889 WeChat/Line: owlpalms Best Regards, OwlPalms Management Team
