xav-boy Posted February 18, 2012 Report Share Posted February 18, 2012 Hi guys,Anyone know where is the Seagate Service Centre???The address given on the warranty card when I bought my HDD is old address....I try call them, they say will email me... But weeks no news...Then I try email to the sales email I found online, asking them help to get service ppl to respond to me...Again no news for weeks...Thanks Regards,Xav-boy Quote Link to comment Share on other sites More sharing options...
boyzbe81 Posted February 18, 2012 Report Share Posted February 18, 2012 (edited) Hi Xav-boy,Why do you need their service centre address? To RMA a faulty item that is still under warranty?If it is the above, you need to fill up a return form here, http://www.seagate.c...000dd04090aRCRDFrom there, they will allow you to choose where you need to perform the return. If I dont remember wrongly, there are 2 locations1. Changi South2. Funan IT MallAfter you send in your faulty item, they will do a 1-1 exchange and send a courier to return you the "new" item. At least that is what is done for me regarding my hard drive. Edited February 18, 2012 by boyzbe81 Quote "Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment or the smallest act of caring, all of which have the potential to turn a life around." -- Leo F. Buscaglia Link to comment Share on other sites More sharing options...
xav-boy Posted February 18, 2012 Author Report Share Posted February 18, 2012 thanks boyzbe81...but what about those information in the hard disk?? Quote Link to comment Share on other sites More sharing options...
xav-boy Posted February 18, 2012 Author Report Share Posted February 18, 2012 is it true to use it with mac need to install some program?? Quote Link to comment Share on other sites More sharing options...
boyzbe81 Posted February 19, 2012 Report Share Posted February 19, 2012 (edited) thanks boyzbe81...but what about those information in the hard disk??Depends on how badly it is damage I guess? But I guess if you need service centre's information, high chance is that the hard drive can't be read?They dont do data retreiving for you so you will have to search online for such service. The service aren't cheap, minimum a few hundred dollars to as much as a few thousand.I am not in this service sector thus I can't provide much information to you. Have to google and then email them to check.Sad to say, such things are a pain in the a**is it true to use it with mac need to install some program??I don't have a MAC but from my understanding is that if the hard drive is formatted in FAT then both Win and Mac should be able to read and write into it but FAT have it's limitation, I think is in the size. Cannot format over a certain size. Correct me if I am wrong.If the drive is already in Window's NTFS or the Mac format, HFS, then you have to google online for more info. I have nv use them beforeRead/Write On Mac from Win http://www.catacombae.org/hfsx.htmlI can't provide much info though. Try googling for more info. Edited February 19, 2012 by boyzbe81 Quote "Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment or the smallest act of caring, all of which have the potential to turn a life around." -- Leo F. Buscaglia Link to comment Share on other sites More sharing options...
minichub Posted March 13, 2012 Report Share Posted March 13, 2012 Mac uses GPT format ... its not compatible with some older systems ... if u are to send for RMA, you will need to run the seagate test and provide the failure information u can courier to their authorize branch and they will courier the new HDD to your house ... the process normally takes less than 5 days (working days) Quote Link to comment Share on other sites More sharing options...
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