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Window 8 expired no longer supported

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Trying to download the free window 10. But failed with error message systemprep....


I tried to google online for help. Need to download file from a new window system. Not sure work or not. Need to copy from office computer.


Anyone able to upgrade your window successsfully?

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I have reformatted back to factory setting but still the same error appear. I googled online: Microsoft is aware some customers are unable to install Windows 10 due to error 0xC1900101 - 0x30018. The most likely causes of this error are: Incompatible antivirus or other security program or utility software. Incompatible driver or hardware.


later will try to remove mcaffee antivirus and turn off window defender. 


Actually still can use but worried when the update said no longer supported and might be hacked. But all along I have no antivirus installed since mcafee expired. Only window defender. 


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