Experience With Incompetence Insurance Agents (Compiled)

[jason]

Anyone have bad experiences with insurance agents ? Mine was quick to close a deal and after I made payment, there were some simple enquiries about my policy which he PROMISED to check and didn't get back to me afterwhich I checked directly with Great Eastern Life HQ and was settled over the phone. Its a very simple enquiry.

This time, I asked the agent for a copy of my policy terms and conditions. Again, he PROMISED to send but didn't send. It has been 2 weeks and I'm waiting. I'm waiting daily to see how long this fellow is gonna to send. Maybe in a months time in mid Feb, I'll write in to the CEO!

Anyone had bad experiences with agents to share ?

[XiaoMessy]

Your agent is seriously incompetence!

Have you though of changing him?

[gstc82]

Shd u not know the t & c before u sign on the dotted line?

[abang]

Just wanna know whether there is this '7 days cooling period' in insurance contract?

[ren]

It's 14 days for insurance products.

[XiaoMessy]

It's 14 days for insurance products.

Oooh, the window frame. They'll return you all the premiums you paid if it's still within the widow frame.

[Guest gust2]

the free look period. yes u may activate.

[abang]

So Jason, there is this 14 days cooling period.

You may cancel the insurance plan.

Do it asap to recover, reduce your losses.

[Baloo]

You should just change the insurance agent. and see how you want to punish him... you can of course cancel the policy itself if within the 14 days - agent concerned will get zero commission out of the deal. However, you should seriously consider re- buying the policy with another agent at some other time. but before your next birthday if you want to keep the same premium amount. I speak from personal experience when I say - you cannot afford NOT to have insurance - especially medical insurance (which earns no money, and is an annual payment of a few hundred bucks? depending on your medical policy you chose... Please buy it with good terms for a 3 week stay in hospital plus surgery cost... you will pop your eyes out if you see the bill, and realise you do not have any insurance coverage for the amount on the bill - mostly in 5 figures... it will never happen to you? well, it would never happen to me either - until it happened... damn lucky I had the medical cost coverage policies... else bankrupt me and my family already (ok I exeggerate... but it would wipe out most of the savings) ...

Important is to find yourself a GOOD agent who can and will spend time to service your account when you need him to. your best friend is a good bet... just friends? maybe can also... but do meet him socially for drinks and food regularly as a friend... to firm up the friendship part... those who see you annually to pass you calendar... at least he sees you...not so bad... those you can't find after selling you one policy.... kill the policy or transfer to another agent when possible without loss of coverage to yourself.

Edited January 10, 2012 by Baloo

[Guest Guest 3]

by the way is there any decent gay insurance agent around?

I would like to engage one please

[keyboard]

If you're with Great Eastern, Prudential, AIA etc, you can actually just cancel the policy and switch to someone else. The attas one usually charge higher premiums. I can introduce you to a great lady from Manulife if you are interested, she is extremely reliable and heck, she will always re-explain the things I forget about my policies after a few years. Evaluation of existing policies are also included.

Your insurance agent is still taking commissions from you with little to no service, why do you still bother to stick with him/company? It takes very little time to get a new quotation from other companies, you might even get cash savings from switching.

[Guest yaan]

When I first read the title, I thought it's about having sex with an insurance agent. This expectation is not out of the ordinary since there are so many young and cute gay insurance agents around. You may meet him on jack'd or grindr or romeo or at the sauna, have great fun with him, and then start chatting with him, and get to know that he works as an insurnace agent. Such an experience would suit the theme too.

However, if we are talking about an insurance agent who is supposed to service your insurance needs, but ends up servicing your physical needs, then I would think it is not very professional of him. This is because the sex (especially if it is good) could unduly influence your decision to buy a policy from him that may not suit you.

Another case could be that he starts off as a professional insurance agent, sells you the policy that suits you and then becomes friend with you. After which, two of you decide to have fun. I believe that is fine.

I think in terms of % of people who are gays in a professional, insurance agent could be amongst the highest, though it may not be as high as hairstylist or beautician.

[keyboard]

Didn't know BW is all about sex only... Though it's not even the TS intention.

[bluerunner]

Anyone have bad experiences with insurance agents ? Mine was quick to close a deal and after I made payment, there were some simple enquiries about my policy which he PROMISED to check and didn't get back to me afterwhich I checked directly with Great Eastern Life HQ and was settled over the phone. Its a very simple enquiry.

This time, I asked the agent for a copy of my policy terms and conditions. Again, he PROMISED to send but didn't send. It has been 2 weeks and I'm waiting. I'm waiting daily to see how long this fellow is gonna to send. Maybe in a months time in mid Feb, I'll write in to the CEO!

Anyone had bad experiences with agents to share ?

oh yes. I have this Insurance Agent from GE (GE ppl, pls READ!) who is totally and utterly useless. This guy is not my agent originally. My Insurance Agent have left GE so this chubby chap took over all her clients' account. Since he has taken over until now (more than 10years), i have not received any call from him. Neither did he send me a birthday card on my birthday nor did he offer any calender at year end. Absolutely NOTHING from him. I have given up on him actually.

[gstc82]

i told my agent not to sent me useless birthday cards or ang pows or calanders etc, dont even give me any dairies, pens, mugs. just advise me on the right policies i need.

[XiaoMessy]

oh yes. I have this Insurance Agent from GE (GE ppl, pls READ!) who is totally and utterly useless. This guy is not my agent originally. My Insurance Agent have left GE so this chubby chap took over all her clients' account. Since he has taken over until now (more than 10years), i have not received any call from him. Neither did he send me a birthday card on my birthday nor did he offer any calender at year end. Absolutely NOTHING from him. I have given up on him actually.

Did you get a new policy?

[Guest TrendMicro]

My GE agent is also like gone after signing... tot of switching agent but no right agent...

[keyboard]

After you switch agent, there's really no incentive for this new agent to service you. So, don't expect any. He/she will magically appear when you have intention to buy another policy. My view is that, don't put all your insurance into the same basket. Get economies of scale though, because after a certain price, it does get cheaper, above that, it's putting more risk in case the company folds (almost like AIA).

I have managed to have a good agent with me, but she doesn't offer sex, just good service. You know how to get me. I'm doing this becuase there are just too many crappy agents around, and nobody deserves to part with their money because of this.

[Baloo]

again, it's the policy you bought that is of primary importance to you. the agent is important, but secondary. do not cancel a policy on account of poor servicing by an agent. you might not be able to buy that same policy again at the same price as some have aged long time since you bought it.

there are agents out there who are licenced to get and service all policies from all the big insurance names e.g. one agent can source for you the best priced policy from aia or prudential or GE or wherever for the max coverage at the budget you are comfortable with.

as to PLU agents, there are la.. you just need to 'identify' them and if they are suitable for you professionally, then you might want to consider using thier service.

btw, my current agent... my best friend...

[hondacrz]

any interesting experience? haha

[Guest Plumsauce Friedrice]

he banged me solidly for 2 hrs after i bought policies. lucky that i bought hospitalisation plan as well, because on the following day, my chacha was bleeding badly due to his 10', thick and curvy rod !!

[mango_juice]

lolx lolx.. I also wan to get fxxked by the cute agent

[alien]

I think not only insurance agent, any sales pple also same. They promised u tis & promised u tht and treat u very gd and attentive to u. But after u have signed on the dotted line and buy from them, they nowhere to be found. These pple only "gd" in selling but no gd in after sales service.

[Guest FallenAngel]

there are agents out there who are licenced to get and service all policies from all the big insurance names e.g. one agent can source for you the best priced policy from aia or prudential or GE or wherever for the max coverage at the budget you are comfortable with.

I'm a Prudential FC here, what Baloo mentioned are IFAs or independent financial advisers. They have access to a wide range of companies with the exception of Pru, GE and AIA. So they cannot offer products from the top 3 companies, they can however offer products ranging from AXA, Aviva, NTUC Income, Tokyo Marine and such.

There are pros and cons to tied agents (like myself) and IFAs, so there's no one best solution. Some IFA agents do not earn comm but they charge based on consultation hours, much like lawyers.

Feel free to PM me to discuss further =)

[PictureHouse]

Well, am thinking of getting an insurance for myself. Any good agents to recommend me?

[oralb]

I'm a Prudential FC here, ...

Feel free to PM me to discuss further =)

you do need to be a member for others to PM u

[bluerunner]

Did you get a new policy?

With such attitude, no new policy with him or with GE anymore le.

[iscool]

Well, am thinking of getting an insurance for myself. Any good agents to recommend me?

i also looking for insurance agent.. want to sign up hospital policy...

[darkflame]

he banged me solidly for 2 hrs after i bought policies. lucky that i bought hospitalisation plan as well, because on the following day, my chacha was bleeding badly due to his 10', thick and curvy rod !!

Sounds like you bought some extra service.

[FallenAngel]

Well, am thinking of getting an insurance for myself. Any good agents to recommend me?

i also looking for insurance agent.. want to sign up hospital policy...

I'm sorry, I've been following the forums for awhile just never really saw a need to post anything for fear of getting caught up in those forum arguments.

Just validated my account,

you do need to be a member for others to PM u

So now feel free to PM me =) I'd be happy to discuss in greater detail.

[kimlo777]

my current agent serves me well. met him more than 20 years ago, he was then in his early 20s and i was one of his first customers. before signing on the dotted lines i seduced him and we met up about 3-4 times progressing from giving him a bj until he finally fxxked me senseless twice before i signed the documents. he's now married with 2 children but he still fxxks me senseless on special occasions like my birthday, my insurance anniversary date when he comes to collect his premium cheque etc. after 20 years he is now a better fxxker than when we started off.

[Guest finboy]

I'm a Prudential FC here, what Baloo mentioned are IFAs or independent financial advisers. They have access to a wide range of companies with the exception of Pru, GE and AIA. So they cannot offer products from the top 3 companies, they can however offer products ranging from AXA, Aviva, NTUC Income, Tokyo Marine and such. There are pros and cons to tied agents (like myself) and IFAs, so there's no one best solution. Some IFA agents do not earn comm but they charge based on consultation hours, much like lawyers. Feel free to PM me to discuss further =)

Licensed financial advisers/Licensed independent financial advisers have access to products from AIA. And it is untrue that Pru, GE and AIA are the "top 3 companies". In local context, NTUC Income is usually in top 3, some years being no. 1. In worldwide context, Pru and GE are insignificantly small compared to some of the brands licensed/independent advisers carry. Such advisers carry 10+ companies' range, overwhelming odds that you'll find something better with them. Of course, people who cannot compete will try to cleverly position it as "no best solution" to make it seem like it's about the same. So much difference between a independent adviser and a agent representing only one company I don't know where to start.

[iscool]

Hi want to ask u all a question... pls correct me if i am worng... is there a hospital policy that no need to pay any single cent when admit into hospital? and can stay up to ward A in govt hospital or pte hospital? For ur advise pls.. tks

[Guest Guest]

my current agent serves me well. met him more than 20 years ago, he was then in his early 20s and i was one of his first customers. before signing on the dotted lines i seduced him and we met up about 3-4 times progressing from giving him a bj until he finally fxxked me senseless twice before i signed the documents. he's now married with 2 children but he still fxxks me senseless on special occasions like my birthday, my insurance anniversary date when he comes to collect his premium cheque etc. after 20 years he is now a better fxxker than when we started off.

wow, i only got a birthday card on my birthday. You got a full session of banging ... im so jealous. hahaha

[FallenAngel]

Licensed financial advisers/Licensed independent financial advisers have access to products from AIA. And it is untrue that Pru, GE and AIA are the "top 3 companies". In local context, NTUC Income is usually in top 3, some years being no. 1. In worldwide context, Pru and GE are insignificantly small compared to some of the brands licensed/independent advisers carry. Such advisers carry 10+ companies' range, overwhelming odds that you'll find something better with them. Of course, people who cannot compete will try to cleverly position it as "no best solution" to make it seem like it's about the same. So much difference between a independent adviser and a agent representing only one company I don't know where to start.

I apologize then for being misinformed. Whether company A's products are better than company B's products, is usually hard to determine because of the multitude of factors that have to be taken into consideration with respect to the client's needs. That said, if any company A's products are far outstrips company B's products, then company B wouldnt be able to survive. By market standards, most insurance products are generally competitive with each other. The next question to consider is if you are comfortable with your agent, trust is paramount in my opinion.

[ren]

Yup. The insurance products are pretty similar. When choosing, thing to take note of is the agent (find someone you trust and are comfortable with), company standing (reputation) and claims experience (how long it takes to process claim and how anal the company is about it)

Personally, I prefer Great Eastern as it's a local company. As compared to AI*, at least I know it won't pack up and run during a financial crisis. Claims-wise, my hospital bills were claimed easily and quickly with minimal fuss.

To those who have had bad experiences with agents, I just wanna say that it's not the company that's rogue, but the agent.

Disclaimer: I'm not an insurance agent.

[oralb]

Hi want to ask u all a question... pls correct me if i am worng... is there a hospital policy that no need to pay any single cent when admit into hospital? and can stay up to ward A in govt hospital or pte hospital? For ur advise pls.. tks

yes there is, it is called medical insurance, which usually you can pay using your CPF Medisave (to a certain amount)

all of medical insurance comes with cash portions which you can offset if you purchase riders which cannot use CPF to pay.

[Guest fatman]

My insurance agent is a cute Chinese guy. He straight though. He is very handsome and his Prudential poster boy. I don't think he knows I am gay but the last time I met him I put my hand on his lap and come real close to hear what he said. He did not push me away ..... my dick was really hard when the conversation ended .... do you think he is gay...

[Guest finboy]

I apologize then for being misinformed. Whether company A's products are better than company B's products, is usually hard to determine because of the multitude of factors that have to be taken into consideration with respect to the client's needs. That said, if any company A's products are far outstrips company B's products, then company B wouldnt be able to survive. By market standards, most insurance products are generally competitive with each other. The next question to consider is if you are comfortable with your agent, trust is paramount in my opinion.

Generally competitive is a lie... there are a few companies already mentioned above that have such lousy products but they keep becoming "top" companies because their agents are so hardworking pestering people outside shopping malls. Reminds me of the touts in the sleazier parts of BKK. I am very pissed off because the agent from Company P also used the same lie about how everything is about the same and i thought it is quite a reliable company and i realised the shocking difference when another agent reviewed my policies. by then I already invested $ and continue or not also not here not there. subsequently when i needed more coverage, i decided to do a proper comparison and realised this Coy XXX is really a lion with wide open mouth and there are very impt differences not just cost but also DEFINITIONS. some coy price their product so high and yet the definitions can be lousy and i realised its cause their "distribution cost" is very high.

buyer's beware. don't believe people who tell you generally competitive because I saw with my own eyes how much different it can be. i spent two months meeting 4 agents - 2 represent single company and 2 licensed financial advisers, one of them independent before settling on the independent adviser. the difference is so shocking. if you have money and want to support your cute agent then go ahead. to me i'm just an average guy, i rather save the tens of thousands by going for a superior policy and can even give a bit to the agents representing lousy companies if they're really cute heh.

[jason]

I'm counting down to 1 month waiting for my proposal ! is it too wicked if I sent a written complain to the CEO ?

[Guest Guest]

Generally competitive is a lie... there are a few companies already mentioned above that have such lousy products but they keep becoming "top" companies because their agents are so hardworking pestering people outside shopping malls. Reminds me of the touts in the sleazier parts of BKK. I am very pissed off because the agent from Company P also used the same lie about how everything is about the same and i thought it is quite a reliable company and i realised the shocking difference when another agent reviewed my policies. by then I already invested $ and continue or not also not here not there. subsequently when i needed more coverage, i decided to do a proper comparison and realised this Coy XXX is really a lion with wide open mouth and there are very impt differences not just cost but also DEFINITIONS. some coy price their product so high and yet the definitions can be lousy and i realised its cause their "distribution cost" is very high. buyer's beware. don't believe people who tell you generally competitive because I saw with my own eyes how much different it can be. i spent two months meeting 4 agents - 2 represent single company and 2 licensed financial advisers, one of them independent before settling on the independent adviser. the difference is so shocking. if you have money and want to support your cute agent then go ahead. to me i'm just an average guy, i rather save the tens of thousands by going for a superior policy and can even give a bit to the agents representing lousy companies if they're really cute heh.

can you just say which policies from which insurance coy is the best?

[Guest fatman]

I think the lion stings too....In all honesty, it is better to have a few policies. My agent is honest and told me that his products are expensive but he showed why and how the difference and what it makes... He told me not wise to buy investment to protect your life because the market is not good and most agents will sell this to you because the commission is high for them. He recommends only few products and told me if I wanted cheap term product then go to the supermarket because they have good term products. The best products he say his. Implant near shenthon way but from his own clients experience they are difficult to claim.

He sells products that are good to you and recommends you go other company that has good products for what his company don't have. He has been with 3 big companies and now he is happy at his present company.

[FallenAngel]

Generally competitive is a lie... there are a few companies already mentioned above that have such lousy products but they keep becoming "top" companies because their agents are so hardworking pestering people outside shopping malls. Reminds me of the touts in the sleazier parts of BKK. I am very pissed off because the agent from Company P also used the same lie about how everything is about the same and i thought it is quite a reliable company and i realised the shocking difference when another agent reviewed my policies. by then I already invested $ and continue or not also not here not there. subsequently when i needed more coverage, i decided to do a proper comparison and realised this Coy XXX is really a lion with wide open mouth and there are very impt differences not just cost but also DEFINITIONS. some coy price their product so high and yet the definitions can be lousy and i realised its cause their "distribution cost" is very high. buyer's beware. don't believe people who tell you generally competitive because I saw with my own eyes how much different it can be. i spent two months meeting 4 agents - 2 represent single company and 2 licensed financial advisers, one of them independent before settling on the independent adviser. the difference is so shocking. if you have money and want to support your cute agent then go ahead. to me i'm just an average guy, i rather save the tens of thousands by going for a superior policy and can even give a bit to the agents representing lousy companies if they're really cute heh.

Sigh, this is the reason why I refrain from posting too much because it will invite flak. Well, I'm sure we are all rational adults and I'm sure we have our disagreements but I'll still say that everyone has the right to his own opinion. I understand why you say what you say but I will stand by my own views. The main criteria is still how much you trust your agent, after all, it is an understanding between an individual, the agent and the company.

[Guest finboy]

can you just say which policies from which insurance coy is the best?

Sigh, this is the reason why I refrain from posting too much because it will invite flak. Well, I'm sure we are all rational adults and I'm sure we have our disagreements but I'll still say that everyone has the right to his own opinion. I understand why you say what you say but I will stand by my own views. The main criteria is still how much you trust your agent, after all, it is an understanding between an individual, the agent and the company.

can you just say which policies from which insurance coy is the best?

Just get a good independent adviser and compare. Of course there are bad independent advisers also actually.

Diff coy excel at different areas it seems. My adviser done up a portfolio last year which include policies from NTUC Income, Aviva, Tokyo Marine and also some insurance from general insurance companies like Chartis (under AIA I believe) and Tenet to cover up some shortfall areas. So each insurance class I get very competitive rate and features and I don't put all my eggs in a single basket. And he doesn't push investment or savings policies and focuses on insurance. Insurance with savings/investment element are really rip off. made the mistake of signing up for plan with one of the "sleazy tout" roadshows thinking it's okay and reputable company. Big mistake.

Sigh, this is the reason why I refrain from posting too much because it will invite flak. Well, I'm sure we are all rational adults and I'm sure we have our disagreements but I'll still say that everyone has the right to his own opinion. I understand why you say what you say but I will stand by my own views. The main criteria is still how much you trust your agent, after all, it is an understanding between an individual, the agent and the company.

Haha generally competitive, you remind me of this:

[Guest kimlo777]

wow, i only got a birthday card on my birthday. You got a full session of banging ... im so jealous. hahaha

hahaha - it's all about starting off on the right footing (or should I say the right tool)???

[Guest Bunny]

can you just say which policies from which insurance coy is the best?

If cost is THE ultimate concern, there is no other company offering cheaper Insurance plans than NTUC Income. You can even acquire Insurance from SAFRA, under the SAFRA group insurance plan...very cheap too.

There is no best Insurance Company: today company G introduced a cutting edge product, tomorrow company P comes up with a similar one with a slight advantage, then the next day company A has a slightly better one than all the rest with a cutting edge...and then following week company I has an even better one. So there is no end, but more impt through this 'exercise' better plans are being thrown into the market for consumers to choose, so the public gets the advantage in the end: its a much better product better suited to his/her needs.

So is it better to wait and wait for the 'best' company to roll out the 'best' and the 'cheapest' plans? Yes you can wait, if you stay healthy and live long enough...

[Guest Bunny]

yes there is, it is called medical insurance, which usually you can pay using your CPF Medisave (to a certain amount)

all of medical insurance comes with cash portions which you can offset if you purchase riders which cannot use CPF to pay.

You can check out Company In****, Av***, P, G and AI* for their 'Shield' plans. Generally there are 2 parts to the program: one part is payable through your Medisave, and the other part is payable thru cash. When purchased together, it covers 100% of your hospitalization expenses excluding admin charges (yes it covers GST too) and medicines prescribed to you after discharged.

Premiums are not constant: it follows an age-band that varies according to age, it gets more expensive when you get older. The costs of the programs vary between companies: some are cheaper at a younger age but charges more than the rest at the older age, so in the end there really is not much difference. Claims are on a reimbursement basis usually, but come companies offer 'Letter of Guarantee' which takes care of the first x dollars of your hospital bill: if your bill is within x dollars, no need to pay anything. If your bill size is more than x dollars, you pay the balance first then your insurance company reimburse you later. For company In**** you can even call in to request for an increase in this limit (like increasing your credit cards credit limit) to say 2x dollars.

Claims are automated: when you are admitted you give the nurse your IC no, she keys into the computer and wa-la everything is there. It gives you the option to stay in a pvt hospital (Mount E, Gleneagles, Mount Alvernia etc) or a Restructured Hosp (SGH, TTSH, KK etc) at 100% cover. Govt hosp you can stay in a ward to C ward; pvt hosp it EXCLUDES suites. Take note this plan covers you 100% only when you stay overnight in a hosp, or performed day-surgery on. It does not cover your normal outpatient visits to the clinics in these hospitals. So if you have a bad bad fever and feel like visiting the doctor in a hospital, asked to be warded and stay overnight; such request are usually easier to be entertained in pvt hosp as govt restructured hosp are short of bed space usually.

[Guest Bunny]

Licensed financial advisers/Licensed independent financial advisers have access to products from AIA. And it is untrue that Pru, GE and AIA are the "top 3 companies". In local context, NTUC Income is usually in top 3, some years being no. 1. In worldwide context, Pru and GE are insignificantly small compared to some of the brands licensed/independent advisers carry. Such advisers carry 10+ companies' range, overwhelming odds that you'll find something better with them. Of course, people who cannot compete will try to cleverly position it as "no best solution" to make it seem like it's about the same. So much difference between a independent adviser and a agent representing only one company I don't know where to start.

There is no end to decide which company is no 1. For insurance companies to operate in SG they have to register with the MAS, who in turn determine the companys financial depth (Liquid Asset over Fixed Asset ratio) and only when these companies exceed this stipulated ratio set by MAS they are allowed to operate here in SG. In short, MAS insures all the Insurance Companies in Singapore, along with other Re-Insurers from Switzerland for eg. So far all the companies are stable. If you are looking for a big big variety of companies and products to choose from, go to the IFA like First Principle or Providend. If you are ok with one company, then work with that company. There are crook agents everywhere...hey we even have good and fu**-up ministers?! If you want a good agent with a good service, then ask your trusted friends around for a trusted agent and stop comparing companies and prices. You want cheap and good and big juicy boobs, open your own insurance company.

[Greenman]

Hi, I myself a financial planner. I had two policies which I purchase from a 'red Indian' logo company long time ago. The thing is, I bought my policy long time ago.

It was a transfer case and on the record. i bought this when I was still working in a legal firm. This happen when I was hospitalized. My servicing agent didnt even visited me. Then the policy was taken over by a new girl. On the second meet, first she is late and second she didnt even get me a drink. She persistently talked about endowment plan and cpf investment. I told her that I have most plans in my current company. I am not in favour of endowment plans as I still take that Investment Linked policy cash value with appreciate faster than endowment plan in a long run. Further, the flexibility options are more attractive than endowment plans that only covers certain years. She then compared her company and mine, saying not good etc. I didnt any word she says and just smile. (Even my Great Eastern agent, whom I bought two policies from her said that the funds that under the company that I am working with, she don't deny it and said it is good compared to others in the market). We then parted from there.

One month later, she called me and asked when can she meet me again for the plans. Then only I told her that I am also a financial planner and I am working in the company that she said not good. She then keep quiet.

You see, at the end of the day, I still think services is in the package. I have been in this industry for years. Building a close bond is as important as advising an individual. From stranger (street canvassing, referral etc) to business partners then to friends. It is like a life cycle. We don't advise people just for the sake of advising and close case. Every life stages has its priorities and needs. I listen and advise accordingly to their priorities and needs.

[gstc82]

Hi, I myself a financial planner. I had two policies which I purchase from a 'red Indian' logo company long time ago. The thing is, I bought my policy long time ago.

It was a transfer case and on the record. i bought this when I was still working in a legal firm. This happen when I was hospitalized. My servicing agent didnt even visited me. Then the policy was taken over by a new girl. On the second meet, first she is late and second she didnt even get me a drink. She persistently talked about endowment plan and cpf investment. I told her that I have most plans in my current company. I am not in favour of endowment plans as I still take that Investment Linked policy cash value with appreciate faster than endowment plan in a long run. Further, the flexibility options are more attractive than endowment plans that only covers certain years. She then compared her company and mine, saying not good etc. I didnt any word she says and just smile. (Even my Great Eastern agent, whom I bought two policies from her said that the funds that under the company that I am working with, she don't deny it and said it is good compared to others in the market). We then parted from there.

One month later, she called me and asked when can she meet me again for the plans. Then only I told her that I am also a financial planner and I am working in the company that she said not good. She then keep quiet.

You see, at the end of the day, I still think services is in the package. I have been in this industry for years. Building a close bond is as important as advising an individual. From stranger (street canvassing, referral etc) to business partners then to friends. It is like a life cycle. We don't advise people just for the sake of advising and close case. Every life stages has its priorities and needs. I listen and advise accordingly to their priorities and needs.

Are you selling your services here?

I do not see the point of an agent to visit its customers to visit them in hospital. I do not expect mine to do so if that happens. I will be more concern that she facilitate my hospital bills and claims.

Your 2nd complaint is strange to me. Did you tell her in the first place that you are an insurance agent yourself? If you are seriously interested in buying a policy from her, why? Is it Becos your company"s policies do not suit your needs or is her company"s policies better for you? If I were her, I too will stop contacting you as what I will think is you are simply spying and playing games and wasting time.

Buying a policy from an agen is any that policy, we are not buying the agents personal time. I think it's more the agent sells you the right policy n servicing it than visiting one in hospital or meeting for drinks.